It's Just Good Business! Thanks Rain!

This morning my daughter reminded me that her Senior Portrait is coming up.  Now if you have not lived through this milestone, it is fraught with anxiety--particularly for the young women.  I mean, after all, this picture will follow you around your whole life (my senior portrait recently came back to haunt me when a former classmate posted it on Facebook--and it has been almost 30 years). And for young women, it is always about the hair...

I called the hair salon that I use, Rain in Ashburn. My daughter has been one or two times, but I am a loyal customer, having followed my hair dresser, Tracy Robinson,  there from another salon.  My daughter's stylist, Wilma, was not going to be working that day.  Neither was my stylist, Tracy.  Uh, oh! Now what?

Much to my daughter's amazement, after I explained the situation, the woman at the front desk spoke to Wilma and she agreed to make a special trip in and do my daughter's hair before the photo.

What a great business decision!  We had no flexibility on the date; my daughter was going to get her hair done one way or another that morning. Since we drive by many salons to get to this one, there is a good chance we would have gone somewhere else.  Wilma just got a fan for life and we are so appreciative of the extra effort that Karen at Rain made on our behalf.

So here is a shout out to Rain. If you are looking for a new place to get your hair or nails done in the Herndon/Reston/Ashburn/Leesburg area, I would highly recommend them! The stylists are fantastic and the customer service is exceptional!

Rain. a unique salon experience
43330 Junction Plaza
Suite 168
Ashburn, VA 20147
703-723-0023

 

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Comment balloon 0 commentsHolly Weatherwax • July 06 2009 11:20AM
It's Just Good Business! Thanks Rain!
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This morning my daughter reminded me that her Senior Portrait is coming up. Now if you have not lived through this milestone, it is fraught with anxiety--particularly for the young women. I mean, after all, this picture will follow you around… more